This Privacy Policy explains how Liora AI (“Liora,” “we,” “us,” or “our”) collects, uses, stores, and protects your information when you access our website, use our services, upload photos or videos, or interact with our platform in any way. By using Liora AI, you agree to the practices described in this Privacy Policy.Liora AI is a visual-enhancement service that processes client-provided images, videos, and text using a combination of automated AI systems and human quality review. We take your privacy seriously and are committed to protecting your data.
When you use Liora AI, we collect the personal information you provide directly, such as your name, email address, billing information, account credentials, and any other information necessary to create and manage your account. If you subscribe to a paid plan, your payment details are processed securely by our payment partners. We do not store your full credit card information on our servers.We also collect the photos, videos, scripts, descriptions, captions, avatars, and any other content you upload for processing. These files are required in order to perform enhancements, staging, video creation, AI avatar rendering, text generation, and delivery of your final content.To improve performance and user experience, we automatically collect analytical data through cookies, pixels, and similar technologies. This may include your IP address, browser type, device information, pages visited, actions taken on the site, and general usage patterns used for analytics, fraud prevention, and service optimization.
We use your information to provide, operate, and maintain the Liora AI platform. This includes processing your photos and videos using our AI systems, generating enhancements and finished media, and delivering the final results to your account or email.We use your data to personalize your experience, respond to requests, provide customer support, and communicate important information such as service updates or changes to your subscription. We may also use your information to improve our AI models, user interface, and system performance; however, your uploaded photos and videos are never used for model training unless you provide explicit written consent.Your information may also be used for billing, subscription management, account verification, fraud detection, legal compliance, and internal service improvement.
Some processing operations may rely on third-party AI tools or cloud infrastructure. When this occurs, only the minimum required data is shared and only for the purposes of delivering your requested service. All external partners operate under strict confidentiality and data-handling agreements.Liora AI does not grant any AI provider the right to train models on your uploaded content. Your data remains private and is processed solely for generating your deliverables.
All photos, videos, and assets you upload to Liora AI are stored securely on encrypted cloud servers. We retain this content for 30 days to allow you to download or re-access your files. After 30 days, all uploaded content and generated deliverables are automatically deleted from our active servers.You may request early deletion at any time by contacting support, and we will process your request as quickly as possible.We may retain limited backup copies for disaster recovery purposes for a short period after deletion, but these are not accessible for standard use and are automatically purged on an ongoing schedule.
We do not sell your personal information or your uploaded media to third parties. Your data is only shared with service providers who help us operate our platform, such as payment processors, cloud storage partners, analytics platforms, AI inference providers, and customer support tools.These partners only receive the information necessary for their function and are prohibited from using it for any other purpose.We may share data if required to comply with legal obligations, enforce our Terms of Service, prevent fraud or misuse, or respond to lawful government requests.
Liora AI will never use your photos, videos, or generated content in marketing materials, portfolios, case studies, or promotional content without your explicit written permission. You will always have the opportunity to approve or deny any such request.
You have the right to access, update, or delete your personal data and uploaded content. You may also request account deletion, opt out of marketing communications, or ask for a copy of the data we hold about you.If you are located in a region with specific data rights (such as GDPR or CCPA), we respect and process those rights even if not legally required. To exercise any rights, please contact our support team.
We use a combination of encryption, secure cloud storage, restricted access controls, and monitoring systems to protect your content and personal data. Although we take every reasonable precaution, no system can guarantee absolute security. By using Liora AI, you acknowledge this inherent risk.
Liora AI uses cookies, pixels, and similar tools to operate the website, analyze performance, detect fraud, and deliver relevant advertisements. You may adjust your cookie preferences through your browser or via the cookie banner on our website.Some third-party platforms such as Google, Meta, TikTok, and Stripe may also collect limited data when their scripts or tools are active on our site.
Liora AI is not intended for children under 13, and we do not knowingly collect information from minors.
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the platform after updates constitutes acceptance of the revised policy.
If you have questions about this policy, data rights, or privacy practices, contact us at:
Liora AI
Rue de Vigner 2072
St-Blaise, Switzerland
Email: contact@lioravision.com
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